Careers Advice and Guidance
WBTC's Information, Advice and Guidance Service
Our Commitment to You
WBTC will provide accurate and impartial information, advice and guidance (IAG) to existing and potential learners, parents/careers or case/social workers and employers about the programmes, qualifications and support services we offer, in addition to information and advice on services available elsewhere.
Our IAG Services
As a minimum, we will ensure the outcome is relevant and responsive to the learners and signposts them to the best outcome that meets their needs.
The delivery of IAGs is accessible throughout our learner’s journey in a way that empowers learners to make informed decisions, whether it be related to their programme, destination or progression.
IAG is recognised as a key deliverable within the organisation. All staff are qualified to a level 3 Information, advice and guidance standard, equipping them with the knowledge and expertise required to ensure learners are fully supported throughout their journey.
The quality of our service is regularly monitored and reviewed ensuring we meet the national quality standard set out in the Matrix accreditation (Gatsby 1)
We aim to treat all service users solely on the basis of their merits, abilities and potential: regardless of gender, colour, ethnicity, age, socio-economic background, disability, religious or political beliefs, family circumstance, sexual orientation, marital status, gender reassignment or any other irrelevant distinction.
We offer a range of support, including:
- Impartial Information: On educational qualifications and courses; careers paths and opportunities, funding options, local market trends and industry insights.
- Personalised Advice: One-one-guidance sessions to discuss your goals, aspirations and challenges. Our advisors will assess your skills, interests and values, explore your options and potential pathways, tailor advice and recommendations, help support you in developing an action plan.
How to access our IAG Services
- Online resources: Our website provides a wealth of information, articles and tolls to help users explore their options and make informed decisions.
- In-Person Appointments: Book a face-to-face appointment with one of our advisors at our office or a convenient location.
- Telephone and Video Consultations: Flexible options for remote support.
Our Commitment to Quality
We are committed to delivering high-quality IAG Services that meet the needs of our clients. We adhere to the Matrix Standard, which ensures that our services are:
- Impartial: We provide unbiased information and advice
- Confidential: Your information is treated with the upmost confidentiality
- Accessible: Our Services are accessible to all, regardless of background or ability
- Effective: We help you achieve your goals through practical support and guidance
Other Sources of information
Contact Us
To learn more about our IAG services or to book an appointment, please contact us at WBTC or complete a contact us form and we will be in touch.
We look forward to helping you achieve your full potential.
